FAQ
Frequently Asked Questions
🟢 How can I place an order?
Easy! Visit our Contact Page and send us an email, or click the WhatsApp icon at the bottom left of the screen to chat with us instantly.
🟢 How long does delivery take?
Orders are typically delivered the same day. For items from the Luxury Pack (air-imported products), delivery might take slightly longer depending on availability.
🟢 How can I pay?
We accept payments via PayPal, Stripe (credit/debit cards), and bank transfer.
🟢 Is my order insured?
Absolutely! All our deliveries are insured, ensuring your goods arrive safely and in perfect condition.
🟢 Do you offer refunds?
We do not offer refunds on delivered goods or orders fulfilled within 48 hours, unless the product is proven non-compliant at the time of delivery.
🟢 Can I order meat, fish, or other groceries besides fruits and vegetables?
Yes! You can order anything you need. Click [here] to compose your custom box.
🟠 Where do you deliver?
We deliver across Sardinia, including exclusive locations like Olbia, Porto Cervo, Costa Smeralda, and directly to yachts and villas.
🟠 Can I customize my order?
Yes! With our Creative Box, you can compose your own order by contacting us via email or WhatsApp with your specific requests.
🟠 Do you deliver to yachts and luxury accommodations?
Yes. Through our partnership with Yacht Luxury Service, we deliver to yachts, ports, villas, and luxury hotels with precision and discretion.
🟠 Are your products organic and local?
Yes, we prioritize Km 0 products from local Sardinian farms, certified and free from chemicals or pesticides.
🟠 Can I schedule delivery at a specific time?
Of course. Contact us to arrange delivery at the time that best suits you.
🟠 Is there a minimum order amount?
No strict minimum, but for Luxury Box or long-distance delivery, we recommend contacting us directly to tailor the best solution.